Get to Know Your Customer, Workbook 1 Robert Taggart

ISBN: 9781423950820

Published: May 1st 2006

Paperback

52 pages


Description

Get to Know Your Customer, Workbook 1  by  Robert Taggart

Get to Know Your Customer, Workbook 1 by Robert Taggart
May 1st 2006 | Paperback | PDF, EPUB, FB2, DjVu, audiobook, mp3, ZIP | 52 pages | ISBN: 9781423950820 | 8.58 Mb

In Workbook 1: Get to Know Your Customer, the retail sales associate will learn how to determine customers needs by listening and asking questions, how to give customers an appropriate greeting, and how to refer customers elsewhere when necessary.MoreIn Workbook 1: Get to Know Your Customer, the retail sales associate will learn how to determine customers needs by listening and asking questions, how to give customers an appropriate greeting, and how to refer customers elsewhere when necessary.

By building relationships carefully, the retail sales associate can help create loyalty so customers will return again and again. Benefits: * This worbook-style book is designed to be read with a pencil. * It is an excellent workbook for self-study, as well as classroom learning. * A 25 question assessment is available.



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